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Your satisfaction guaranteed with every purchase. We’re willing to work with you.
Please contact The Lang Company Silver Jewelry within 14 days of receipt of item thru email with
questions or concerns.
Vintage Items The vintage jewelry holders are just that - vintage items. They can range in age from a year to 30 years old or more. Most of these items are in very gently used condition and we do our best to describe any chips, slightly worn paint etc - things that were caused by human use. We do not describe things that occurred in the manufacturing of the item unless they detract from the overall appearance. If you have a particular question about the item please ask before you purchase.
Return Policy If you decide to return your item for a refund
you will be responsible for return shipping fees. If we misrepresented
the item we will refund you for return shipping and item price. The
original shipping cost is only refundable if we misrepresented the
item. The item will need to be returned to us in the condition in which
it was received.Only
items that are in their original condition may be returned. Any product
that has been damaged (other than shipping), engraved, or altered in
any way may not be returned. Please return your item well packed in
the box it came to you in to help insure its safe return.
Exchange Policy If you decide to exchange your item you are responsible for return shipping and shipping cost of the new item. You will be sent an invoice for the new item shipping cost.
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